Normal Conflict                  or                      Bullying?* 

Equal Power                                                       Unequal/Unbalanced Power

Isolated or occasional                                        Repeated

Not intentionally hurtful                                    Intentionally hurtful

Not serious threat                                              Serious threat

Similar emotional reaction                                 Marked difference in affect/emotion

Goal is not to control or intimidate                   Goal is control and intimidation

Likely to feel remorse                                       Denies, blames target, no remorse

Willing to solve problem                                    No desire to solve problem

*Look at each situation carefully. Remember you are looking for patterns of behavior. If you can't figure it out quickly, make a note to let others know to watch a situation or to keep an eye on specific individuals or potential trouble spots.

  *(The book seems to be out of print, but copies are likely available.)